Hotel Genziana | Hotel in Ortisei

| 9.0 (137 Reviews) |  8 Bathrooms  19 Guests
Ortisei Hotel | Hotel Genziana

Hotel in Ortisei

Hotel Genziana offers a free wellness center with indoor swimming pool and sauna. Set in Ortisei, it is 984 feet from the Alpe di Siusi ski slopes and offers free heated ski storage. Rooms here have a classic mountain design with wooden furniture and parquet or carpeted floors. Each one features a mini-bar and an LCD TV with satellite channels. Most offer a balcony, some with mountain views. Homemade cakes are served each morning as part of the sweet and savory breakfast buffet. The restaurant is open every day for lunch and dinner, also to the public. It offers a selection of international and local dishes. The Genziana Hotel features a bar with terrace and a sun terrace with free sun loungers. There is also a free gym and a games room and playground for children. Bike rental is also free. The hotel is near a variety of shops and is opposite a bus stop for busses to Bolzano and Bressanone. Garage parking is available on site.

Hotel Genziana is located in Ortisei.

This 27 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: EV Charge Station, Kitchen, Balcony/Terrace, and several others. This is a 4 star rated property and has over 137 reviews with the average score of 9 . Coming to Ortisei and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 27 Bedrooms Hotel if you want to learn more about this place in Ortisei. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Genziana in Ortisei is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Genziana”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pool
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
EV Charge Station
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Breakfast in the room
  • Special diet meals (on request)
  • Snack bar
  • Kids' meals
  • Coffee house on site
  • Bar
  • Fruit
  • Restaurant
  • Wine/Champagne
Parking
  • Electric vehicle charging station
  • Parking garage
  • Accessible parking
  • Parking on site
  • Parking
  • Private Parking
Accessibility
  • Bathroom emergency cord
  • Wheelchair accessible
  • Raised toilet
  • Toilet with grab rails
  • Lowered sink
Activities
  • Solarium
  • Pedicure
  • Massage chair
  • Neck massage
  • Tennis court
  • Body wrap
  • Cycling
  • Playground
  • Ping-pong
  • Bike tours
  • Indoor pool (seasonal)
  • Hand massage
  • Hiking
  • Full-body massage
  • Live music/Performance
  • Massage
  • Hot tub/Jacuzzi
  • Fitness center
  • Spa lounge/Relaxation area
  • Walking tours
  • Turkish/Steam Bath
  • Skiing
  • Manicure
  • Head massage
  • Waxing services
  • Foot massage
  • Locker rooms
  • Foot bath
  • Facial treatments
  • Fitness
  • Live sports events (broadcast)
  • Spa
  • Indoor pool
  • Beauty services
  • Body treatments
  • Steam room
  • Back massage
  • Spa/Wellness packages
  • Game room
  • Spa facilities
  • Sauna
  • Body scrub
Entertainment
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
General
  • Elevator
  • Safe
  • Facilities for disabled guests
  • Smoke-free property
  • Wifi in all areas
  • Heating
  • Hypoallergenic room available
  • Non-smoking rooms
  • Soundproof rooms
  • Family rooms
Guest Services
  • Private check-in/out
  • Tour desk
  • Packed lunches
  • Ironing service
  • Laundry
  • Daily housekeeping
  • Baggage storage
  • Lockers
  • Valet parking
  • Suit press
  • Fax/Photocopying
  • Room service
  • Shared lounge/TV area
  • Concierge
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Garden
  • Sun deck
  • Outdoor fireplace
  • Terrace
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Key card access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • First aid kits available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
Skiing
  • Ski pass vendor
  • Ski storage
Spa
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

The wellness center is completely free apart from the solarium and beauty treatments, late check-in is possible with extra charge 50€.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 021061-00002060, IT021061A19BRGASDO

Reviews

Value for money:
8.9
Location:
9.76
Staff:
9.56
Facilities:
9.51
Comfort:
9.69
Cleanliness:
9.64
guiziwei
Nov 18, 2025 08:00:00 AM
Review Score:   10
China
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Classic Double or Twin Room
Room Type: Twin/Double
Room Size: 21 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Bidet, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Guest bathroom, Bathtub, Shower cap, Bathrobe, Toilet, Shampoo, Toilet paper

General

Soundproof, Hypoallergenic, Safe, Smoke Alarm, Trash cans, Private entrance, Hardwood or parquet floors, Heating, Lockers, Interconnecting room(s) available, Fire extinguisher, Key card access

Media & Technology

Satellite channels, TV, Flat-screen TV, Telephone

Outdoors

Terrace, Balcony

Kitchen

Refrigerator

Living Area

Desk

View

Inner courtyard view, City view, Quiet street view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator, Hearing accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Layout

Window
Superior Double or Twin Room
Room Type: Twin/Double
Room Size: 30 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Bidet, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Guest bathroom, Bathtub, Shower cap, Bathrobe, Toilet, Walk-in shower, Shampoo, Toilet paper

General

Soundproof, Hypoallergenic, Safe, Smoke Alarm, Trash cans, Private entrance, Hardwood or parquet floors, Heating, Lockers, Interconnecting room(s) available, Fire extinguisher, Key card access

Media & Technology

Satellite channels, TV, Flat-screen TV, Telephone

Outdoors

Terrace, Balcony

Kitchen

Refrigerator

Living Area

Sofa, Desk, Sitting area

View

Garden view, View, Pool view, City view, Quiet street view

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Roll-in shower, Entire unit wheelchair accessible, Accessible by elevator, Shower chair, Hearing accessible, Emergency cord in bathroom, Toilet with grab rails, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Sofa bed, Clothes rack

Layout

Window
Suite
Room Type: Suite
Room Size: 55 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Bidet, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Guest bathroom, Bathtub, Shower cap, Bathrobe, Toilet, Shampoo, Toilet paper

General

Soundproof, Hypoallergenic, Safe, Smoke Alarm, Trash cans, Private entrance, Hardwood or parquet floors, Heating, Lockers, Interconnecting room(s) available, Fire extinguisher, Key card access

Media & Technology

Satellite channels, TV, Flat-screen TV, Telephone

Outdoors

Terrace, Balcony

Kitchen

Refrigerator

Living Area

Sofa, Desk, Sitting area, Fireplace

View

Inner courtyard view, Garden view, View

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator, Hearing accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Sofa bed, Clothes rack

Layout

Window
Single Room
Room Type: Single
Room Size: 17 m2
1 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Bidet, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Guest bathroom, Shower cap, Bathrobe, Toilet, Shower, Shampoo, Toilet paper

General

Soundproof, Hypoallergenic, Safe, Smoke Alarm, Trash cans, Private entrance, Hardwood or parquet floors, Heating, Lockers, Fire extinguisher, Key card access

Media & Technology

Satellite channels, TV, Flat-screen TV, Telephone

Kitchen

Refrigerator

Living Area

Desk

View

Inner courtyard view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator, Hearing accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Layout

Window
Junior Suite
Room Type: Suite
Room Size: 30 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Bidet, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Guest bathroom, Bathtub, Shower cap, Bathrobe, Toilet, Shampoo, Toilet paper

General

Soundproof, Hypoallergenic, Safe, Smoke Alarm, Trash cans, Private entrance, Hardwood or parquet floors, Heating, Lockers, Interconnecting room(s) available, Fire extinguisher, Key card access

Media & Technology

Satellite channels, TV, Flat-screen TV, Telephone

Outdoors

Terrace, Balcony

Kitchen

Refrigerator

Living Area

Sofa, Desk, Sitting area

View

Inner courtyard view, Garden view, Quiet street view, View

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator, Hearing accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Sofa bed, Clothes rack

Layout

Window
Deluxe Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Bidet, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Guest bathroom, Shower cap, Bathrobe, Toilet, Shower, Shampoo, Toilet paper, Walk-in shower

General

Soundproof, Hypoallergenic, Safe, Smoke Alarm, Trash cans, Private entrance, Hardwood or parquet floors, Heating, Lockers, Interconnecting room(s) available, Fire extinguisher, Key card access

Media & Technology

Satellite channels, TV, Flat-screen TV, Telephone

Outdoors

Terrace, Balcony

Kitchen

Refrigerator

Living Area

Sofa, Desk, Sitting area

View

Quiet street view, City view, Garden view, View

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator, Hearing accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Sofa bed, Clothes rack
Deluxe Suite
Room Type: Suite
Room Size: 35 m2
1 Sofa bed Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Bidet, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Guest bathroom, Shower cap, Bathrobe, Toilet, Shower, Shampoo, Toilet paper, Walk-in shower

General

Soundproof, Hypoallergenic, Safe, Smoke Alarm, Trash cans, Private entrance, Hardwood or parquet floors, Heating, Lockers, Interconnecting room(s) available, Fire extinguisher, Key card access

Media & Technology

Satellite channels, TV, Flat-screen TV, Telephone

Outdoors

Terrace, Balcony

Kitchen

Refrigerator

Living Area

Sofa, Desk, Sitting area, Fireplace

View

Quiet street view, View, Pool view, City view, Inner courtyard view

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator, Hearing accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Sofa bed, Clothes rack

FAQ's

Is this Hotel Genziana pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Genziana?

Check-in time for Hotel Genziana starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Genziana have a swimming pool?

Yes, this Hotel Genziana has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Genziana?

Best-rates for the Hotel Genziana starts from $363 per night with includes EV Charge Station, Kitchen, Balcony/Terrace, Bedding/Linens, Internet, Pool, Security/Safety, Wellness Facilities, Guest Services, Child Friendly, Sports/Activities, Toiletries, Wheelchair Accessible, Oceanfront, Accessibility, Fireplace/Heating, Parking, TV, Private Pool, Skiing, Spa, Breakfast, View, Restaurant, Bar, Entertainment, Ocean View, Hot Tub, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Genziana a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Genziana wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Genziana is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Genziana?

Based on the information reported by the owner or manager, the Hotel Genziana indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Genziana?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD363
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